Legal

Purchase Policy

Last Updated: March 2026

1. Overview

By purchasing any product, service, or digital item from our platform, you agree to comply with this Purchase Policy. This policy applies to all purchases made through our website, Discord server, game platforms (including Minecraft and Roblox), and any associated services.

We aim to provide high-quality digital products and services. However, due to the nature of digital goods, all purchases are subject to specific terms outlined below.

2. Digital Products & Services

All items sold are digital and may include (but are not limited to):

• In-game items, ranks, or perks (Minecraft, Roblox, etc.)
• Custom-developed content (plugins, scripts, builds, systems)
• Discord-related services (roles, access, bots, perks)
• Game access, upgrades, or exclusive content

Once delivered, digital items are considered used and non-returnable.

3. Payment Terms

All payments must be completed in full before delivery.

We accept payments through approved payment methods listed on our platform.

Unauthorized chargebacks or disputes may result in:

• Permanent bans from our services
• Revocation of purchased items
• Restrictions from future purchases

4. Delivery Policy

Most purchases are delivered instantly or within a short timeframe.

Some custom services may take longer depending on complexity.

If delays occur, we will communicate updates through Discord or email.

It is the buyer's responsibility to provide correct account information (username, ID, etc.).

We are not responsible for failed deliveries due to incorrect information provided by the user.

5. No Refund Policy

Due to the nature of digital goods:

• All sales are final
• Refunds are not guaranteed and are only issued under specific circumstances (see Section 6)

Attempting to bypass this policy through payment disputes will be treated as fraud.

6. Exceptions & Refund Eligibility

Refunds may only be considered if:

• The product was not delivered at all
• The product is completely broken or unusable, and we are unable to fix it
• Duplicate purchases were made accidentally

Refund requests must be submitted within a reasonable timeframe and include proof of purchase.

7. Chargebacks & Disputes

Filing a chargeback without contacting us first is strictly prohibited. If a chargeback is initiated:

• Your account will be permanently banned
• All purchased items/services will be revoked
• You may be blacklisted from future purchases

We strongly encourage contacting support before taking any action.

8. User Responsibility

By making a purchase, you agree that:

• You are authorized to use the selected payment method
• You understand what you are purchasing
• You will not misuse, exploit, or redistribute purchased content
• You will follow all community and platform rules

9. Modifications & Updates

We reserve the right to:

• Modify, update, or remove products at any time
• Adjust pricing without prior notice
• Update this Purchase Policy as needed

Continued use of our services after changes means you accept the updated policy.

10. Service Availability

We strive to keep all services running smoothly, but we do not guarantee:

• 100% uptime
• Permanent availability of any product or feature

In-game items or perks may change due to updates, balancing, or platform limitations.

11. Contact & Support

If you experience any issues with your purchase, please contact our support team through:

• Discord server
• Official support channels listed on our website

We are committed to resolving issues fairly and efficiently.

12. Agreement

By completing a purchase, you confirm that:

• You have read and understood this Purchase Policy
• You agree to all terms stated above
• You accept that digital purchases are final and non-refundable unless stated otherwise